FAQ

All pottery is final sale. Slight variation between pieces is to be expected; this could mean size, colour, or shape. It's handmade and this is why we love it.

Do you do pottery full-time?

• Yes, since 2018 :)

Oh no, my pot broke in the mail!

• If a pot breaks during shipping send me a photo of the damage within 48 hours of receiving it and I can sort out a refund or replacement. In 4 years, only one pot has broke in transit so my track record is pretty good. 

Do you do commissions?

• Yes, email me about it. It has to be something within my wheelhouse and aesthetic sensibilities. Custom glaze colours are usually a no. Commissions take at least 6 - 8 weeks and cannot be rushed. 

Is everything you make on the website?

• No way! Too many pots and not enough time. Feel free to email me to set up a time to drop by the studio to see them all.

Where do the classes take place?

• Right on Commercial Drive at 1739 Venables Street, Alley entrance (behind Venables Street). There is a big mural of a blue horse on my studio. The building is big and yellow with lots of free parking nearby. There is no storefront or studio hours; it's an unmarked building.

What is the studio accessibility like?

• The studio is not an accessible space :(
• It is up a set of about ten stairs.

Can I get a refund on a class?

• A full refund is available 7 days prior to class start, please contact me via email. If a cancellation is made less than seven days prior to class start, there will be a $50 cancellation fee if I can fill the spot. No refunds once the class starts.